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TERMS AND CONDITIONS |
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| A. COLLECTION & RETURN TIMES |
| – VERY IMPORTANT – you can spoil someone else's party by returning equipment late! |
| - PLEASE NOTE: WE DO NOT HIRE CASTLES OUT ON A FRIDAY AS WE ARE BUSY DOING WEEKEND DELIVERIES, BUT YOU CAN PAY THE WEEKEND RENTAL PRICE AND HAVE THE CASTLE FROM FRIDAY MORNING. WE START DELIVERIES FROM 9.30AM |
- ALSO - Please adhere to the collection and return times as we have staff to help lift and load/unload the castles.
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| WEEKEND HIRE |
MON - THURS HIRE |
PUBLIC HOLIDAY HIRE |
| Collection from between |
Collection from between |
Collect the day before |
| 3 - 5pm on Fridays |
8am and 9am |
between 4 - 5pm |
| Return Mondays |
Return time |
Return time |
| 8 – 10am |
4 - 5pm |
4 - 5pm |
| Delivery Terms & conditions: We deliver and collect same times as per the above. Delivery costs to be paid with castle hire fee within 2 days of your booking |
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| B. GENERAL |
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| • The hirer is responsible to provide adequate access area and space for the fun item/s and adequate power supply to the motor/s. Motors have a short lead - please supply own extension lead , which should be no longer than 50 metres. |
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| • “Sir Bounce Alot”, the agent, and any of the employees, will NOT be held responsible for the loss, damage, death or injury to any persons or property whatsoever from the use/hire of fun item/s and motor/s, whether supplied through an agent or not. |
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| • BECAUSE OF THE ELECTRICITY ELEMENT BEING PRESENT WHEN USING THE FUN ITEM/S, EXTRA SUPERVISION AND PRECAUTION MUST BE EXERCISED AT ALL TIMES BY A RESPONSIBLE ADULT. USE OF MOTOR/S AND FUN ITEM/S ENTIRELY AT OWN RISK. THE HIRER UNDERTAKES TO ENSURE STRICT COMPLIANCE HEREWITH SIMULTANEOUSLY INDEMNIFYING THE AGENT AGAINST ANY CLAIM WHATSOEVER THAT MAY BE MADE AGAINST THE AGENT ARISING OUT OF ANY DAMAGE OR INJURY SUSTAINED BY ANY PERSON UTILISING THE FUN ITEM/S AND MOTOR. |
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| • No children are to be allowed to play near or with the motor. Motor must be out of bounds! Motor must be kept dry at all times – must not be left out in rain. |
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| • Fun item/s and/or motor/s to be used on flat surface, preferably grass and in the shade. Not to be used on gravel (will get damaged). Should not come into contact with walls, trees or any other object which will cause damage to the item, repair cost will be for your account. |
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| • No shoes, sharp objects or food allowed on fun item/s. |
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| • Maximum age of child to use fun item/s is 14 years. Definitely no adults. |
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| • All damages incurred to of fun item/s and/or motor/s while in possession of the hirer will be payable by the hirer unless mutually agreed to in writing by both parties. |
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| • The hirer will be responsible for all legal costs incurred in collecting monies and / or fun item/s and or motor/s and/or other items hired. |
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| C. PAYMENT |
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| • Payment in full confirms your booking and all other items/equipment hired. Payment to be made by electronic transfer or bank deposit within 2 days of making your booking. Banking details will be provided when a rental/booking order is finalised. |
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| D. CANCELLATION PROCEDURE |
| As applied to invoiced bookings, only emailed cancellations will be accepted, tosirbouncealot@telkomsa.net, no messages to be left on voice message. |
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| • A cancellation fee of 50% will be charged when functions / parties are not cancelled at least 7 working days prior to function / party date. |
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| • Deposits and payments made will not be refunded due to bad weather or unexpected disaster. Every effort will be made to accommodate the hirer the following week, any day Monday to Thursday, or on another mutually agreed date and time. |
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| E. IN THE EVENT OF RAIN |
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| • Some items will fit in a double garage or under a large carport, awning or patio, please check heights with us. Some hirers have even cleared out a family room! NO ROUGH CEMENT SURFACES PLEASE |
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| NOTE : The customer may be required to bring with his/her PROOF OF RESIDENCE, when collecting any item/s. |
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